Terms of use

NordLeads provides digital services including AI-driven lead generation, websites, AI customer service (chat and voice), social media, outbound sales, and related software.

The “Service” includes websites under nordleads.no, software we deliver on subscription or project basis, APIs, widgets, and the customer portal, unless expressly agreed otherwise in writing.

By creating an account, submitting forms, or otherwise using the Service, you confirm that you are of legal age or have the necessary authority for the business you represent.

If you do not accept the terms, you must stop using the Service.

You are responsible for keeping login credentials confidential and for all activity under your account, unless unauthorised access is caused by circumstances on NordLeads’ side.

You must notify us without undue delay if you suspect misuse of your account.

You must use the Service in accordance with applicable law, these terms, and any separate agreement. It is not permitted, among other things, to: (a) attempt to circumvent security measures or gain unauthorised access to systems or data; (b) use the Service to send spam, misleading communications, or unlawful marketing; (c) introduce malware or code that may harm NordLeads, other users, or third parties; (d) use the Service in a way that materially overloads infrastructure without prior agreement.

NordLeads may suspend or terminate access for breaches of these rules or suspected misuse.

All content on websites and in software (text, graphics, code, trademarks, documentation) belongs to NordLeads or our licensors and is protected by copyright and trademark law.

You receive a time-limited, non-exclusive, non-transferable right to use the Service in accordance with the agreement. You may not copy, decompile, reverse engineer, or resell the Service beyond what mandatory law allows.

Processing of personal data that NordLeads processes as a supplier to you is governed by the privacy policy and — for business customers — by a data processing agreement where required.

You are responsible for having a valid legal basis (including notices and consent where required) for personal data you enter into the Service about your own customers, visitors, or employees.

Where the Service uses artificial intelligence, answers, suggestions, or generated content may be inaccurate or incomplete. You are responsible for quality assurance in your business and for complying with marketing rules, telecom rules, and industry standards where relevant.

NordLeads does not disclaim liability that follows from mandatory consumer protection law where it applies.

Prices and payment terms are set out in the quote, order confirmation, website, or separate agreement. Subscriptions are generally invoiced in advance monthly or annually unless otherwise agreed.

Payment is processed through payment facilitators engaged by NordLeads in accordance with applicable rules on payment services. In case of late payment, access may be suspended or restricted until payment is received, and interest and costs may accrue in accordance with law and agreement.

All prices are stated in Norwegian kroner excluding VAT unless otherwise stated.

We strive for high availability but do not guarantee uninterrupted operation. Maintenance, upgrades, or circumstances beyond our control may cause downtime.

We may change or develop the Service over time. Material changes affecting you as a customer will be notified in reasonable time, for example by email or in the platform.

The Service is provided “as is” to the extent permitted by applicable law. NordLeads is not liable for indirect loss, loss of profit, loss of data, or consequential damages arising from use of the Service, unless the loss is due to gross negligence or intent by NordLeads.

NordLeads’ aggregate liability to you as a customer in any contract year is limited to the amount you have paid to NordLeads for the Service in the same period, unless mandatory law provides otherwise.

Subscriptions may be terminated with one month’s written notice to info@nordleads.no unless otherwise stated in the agreement.

Upon termination, data is deleted or transferred in accordance with privacy requirements and the agreement. You are responsible for backing up your own data before termination unless the agreement provides otherwise.

NordLeads may terminate the agreement with immediate effect in the event of material breach, including non-payment or serious breach of acceptable use.

These terms are governed by Norwegian law. Disputes shall first be sought resolved amicably. If amicable resolution fails, Oslo District Court is the venue for business customers. Mandatory rules on venue under consumer law may apply to consumers.

NordLeads may update these terms. The updated version is published on this page. For active customers, material changes may be notified with at least 30 days’ notice. Continued use after changes take effect may constitute acceptance where permitted by law.

Questions about the terms: info@nordleads.no, phone +47 93 61 01 88, or the contact form on the website.