NordLeads
Combine AI chat and phone agent in one solution. Faster responses, fewer missed inquiries, and better conversion — from day one.
// AI Chat
It learns from your company knowledge and delivers fast, accurate answers around the clock. Use it on your website and connect channels and systems you rely on — one seamless flow.
NordLeads Chat
Hi! 👋 How can I help you today?
I'd like to book a consultation
Great! What works best - Monday or Tuesday?
// What the chatbot does
The chatbot handles conversations efficiently with instant replies. It draws from your knowledge base so customers get precise help without long waits.
Engage prospects while they're interested. The chatbot asks the right questions, qualifies leads, and routes them to sales, CRM, or email.
More than Q&A: it can fetch information, update systems, and send reminders so your processes keep moving smoothly.
// Getting started
Three clear steps — from needs to live.
What should the chatbot do? We clarify capabilities, common questions, and how it best supports your business.
We configure the chatbot from your content and connect website, CRM, channels, and other systems as needed.
The chatbot goes live and handles inquiries from day one. We monitor, tune, and keep answer quality high.
// Benefits
Data is handled in a controlled way. The solution is built for safety and compliance — sensitive information isn't shared without oversight.
Speak to customers in the languages that fit them, with consistent tone and content across markets.
Connect website, CRM, calendar, and communication channels — fewer manual handoffs and less friction.
From small teams to larger organizations. Capacity and content can grow with you.
The chatbot pulls answers from the documents and policies you define — accurate and aligned with your knowledge.
Never miss an inquiry. The chatbot is there for answers, qualification, and help — any time.
// AI Phone Agent
The NordLeads phone agent can be used for FAQ, booking, follow-up, and qualification by phone. It is tailored to industry language, tone, and processes. Calls can be handed off to human agents when needed. The solution is scalable and can be connected to CRM and existing systems.
Incoming call
AI agent active
+47 920 XX XXX
Oslo, Norway
// AI agent answers
"Hi, thanks for calling. I can help with booking and questions - what is this about?"
// Use cases
A phone agent from NordLeads is built to handle simple and repeat calls without sacrificing quality. The AI understands your language, asks follow-up questions, and can hand off to humans when the conversation becomes complex. The setup is tailored to GDPR and agreement, and calls are clearly logged.
// The process
We tailor the phone agent to your industry, processes, and needs. The setup can include inbound, outbound, or both.
We map typical calls, language, and tone. The phone agent is tailored to industry language, products, and processes.
We set up dialog flow, handoff to humans, and CRM connection. Logging and GDPR are tailored to agreement.
We test with real scenarios and adjust based on feedback. The phone agent goes live with monitoring and insights.
// Who it fits for
The NordLeads phone agent suits businesses that receive many simple inquiries by phone, or need structured follow-up and reminders. This applies especially to service providers, clinics, and B2B companies with high volume of first contact.
We suit you if you want to free up time in reception or sales, but don't want to sacrifice customer service. The phone agent handles routine tasks, and human agents take over when needed. The solution is scalable and can be expanded with new scenarios over time.
Combine chat and phone in one complete solution. Contact us to find out what fits your business best.
